Registered Nurse Navigator | Canada

Prenuvo • Full-time • Remote (Canada) • C$ 70k - C$ 95k / year • 2m ago

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".

We're transforming how patients engage with proactive healthcare—bringing clarity, compassion, and connection to every step of their journey through radiology and preventative medicine. Our team is reimagining clinical operations by integrating software, automation, and AI to scale meaningful patient care.

We are seeking a full-time Registered Nurse Navigator to join our Prenuvo Medical Group. This is a remote, patient-facing role that combines direct outreach with strategic internal collaboration. You'll be a clinical voice on the frontlines calling and supporting patients as they move through the Prenuvo experience while also helping shape the systems and workflows that enable care at scale.

If you're a systems-minded nurse who enjoys helping people feel seen, heard, and empowered—and you thrive in collaborative, fast-moving environments this role was designed for you.

This role is fully remote.Candidates must be located within registered Prenuvo locations on Central Time Zone (CST) or Pacific Time Zone (PST).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.

Patient Care & Navigation

Proactively call and follow up with patients to guide them through the Prenuvo journey
Conduct pre-scan assessments and answer patient questions with clarity and empathy
Support patients in understanding what to expect, how to prepare, and what their next steps may be
Offer clinical insight and emotional support as needed, referring to NPs or MDs when appropriate

Internal Collaboration & Influence

Partner cross-functionally with operations, product, clinical, and support teams to surface patient needs and friction points
Contribute to internal process improvements by sharing insights and identifying workflow gaps
Participate in quality improvement initiatives, knowledge sharing, and feedback loops

Clinical Documentation & Coordination

Maintain accurate and timely documentation of all patient interactions
Ensure compliance with privacy standards and clinical protocols
Coordinate with other members of the medical group to ensure seamless patient care

What You'll Bring

Active Registered Nurse (RN) license in good standing with a Canadian provincial or territorial nursing regulatory body
Located in Pacific or Central Time Zone and available to work full-time hours during standard business hours
Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
Certifications in radiology-related and/or oncology-related nursing
Strong background in patient communication, education, and relationship-building over the phone and video
Experience working cross-functionally within healthcare or digital health teams
Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work
Clear, professional written and verbal communication skills
Confidence using clinical software, telehealth platforms, and productivity tools
Demonstrated systems thinking and eagerness to contribute to continuous improvement
A warm, calm presence and a commitment to patient-centered care
Passion for Prenuvo's mission and excitement to build something new

Nice to Have

Prior experience in digital health or remote patient support
Experience in project or operations roles within clinical environments
Knowledge of MRI safety and imaging workflows
Certification in MRI technology (e.g., ARRT certification).
Advanced training in quality management or healthcare administration.

Our Values

First: we are Pioneers

Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.

What We Offer

An avenue to make a positive impact on people's lives and their health
We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
The base salary for this role ranges from $70,000 - $95,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.